Returns & Exchanges
Simple, clear, and fair.
Our Return Policy
We accept returns within 14 days of delivery.
- Item must be unworn, unwashed, and unused
- Item must be in original condition and packaging
Exchanges
Need a different size?
We offer easy exchanges for sizing issues.
Non-Returnable Items
We do not accept returns for:
- Worn or used items
- Washed items
- Items damaged by misuse
- Final sale items (if applicable)
Start a Return
-
Step 1
Contact us at: support@thebadbrand.com
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Step 2
Include:
- Your order number
- Reason for return
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Step 3
We'll send you instructions to complete the return
Refunds
Once your return is received and inspected:
- Approved refunds will be issued to your original payment method
- Processing time: 5–10 business days
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect
- Shipping fees are non-refundable
Damaged or Incorrect Items
If you receive a damaged or incorrect item:
Contact us within 48 hours of deliveryWe'll resolve it quickly at no additional cost.
United States Only
Returns and exchanges are currently available within the United States only.
Need help with a return?
We're here for you.
This isn't for everyone.
But we stand behind what we deliver.