Questions? We've got answers.
Everything you need to know before ordering in the United States.
🚚 Shipping
Orders are processed within 1–2 business days.
Delivery typically takes 3–7 business days within the United States.
Yes — we offer free shipping on orders over $200 within the United States.
Shipping cost is calculated at checkout for smaller orders.
📦 Orders
You can modify or cancel your order within 12 hours of placing it.
After that, your order may already be in processing.
Once your order is shipped, you'll receive a tracking link via email.
🔄 Returns & exchanges
Yes — returns are accepted within 14 days of delivery.
Items must be unworn, unwashed, and in original condition.
Contact us and we'll guide you through a fast exchange process.
📏 Size & fit
We recommend checking our Size Guide before ordering.
If you're between sizes, choose based on your preferred fit (fitted vs relaxed).
Our standard tees are true to size with a structured fit.
Oversized styles will be clearly labeled.
🧵 Product & quality
Our products are made from premium cotton blends designed for comfort, durability, and structure.
No — our prints are made to last when following standard care instructions.
💳 Payments
We accept all major credit cards, Apple Pay, and secure checkout methods available in the United States.
Yes — all payments are encrypted and processed securely.
🇺🇸 General
At the moment, we only ship within the United States.
We operate within the United States and focus on delivering fast, reliable service nationwide.
You can reach us anytime at: support@thebadbrand.com
Still need help?
We're here for you.